Privacy policy
Date of last update: 01/13/2025
1. Preamble
In accordance with the Data Protection Act No. 78-17 of January 6, 1978 and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to the processing of data of a personal nature and the free circulation of this data, EARL DES VIGNOBLES BOUGES undertakes to maintain the confidentiality of the personal data communicated to it by the Customer and to process in compliance with said regulations.
EARL DES VIGNOBLES BOUGES acts as data controller of personal data collected as part of the Product ordering process. The processing of personal data is based on the execution of the sales contract subject to the General Terms and Conditions also present on this site as well as on the Customer's consent.
This Privacy Policy describes how EARL DES VIGNOBLES BOUGES (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on lafonduberr.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you”, “your” and “your” means you as a user of the Services, whether you are a customer, website visitor or other person whose information we have collected. information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
2. Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other action required by applicable law.
3. How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights and the rights of our users or others.
4. Personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you.
We undertake to only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. No personal data considered “sensitive”, such as racial or ethnic origin, political, philosophical or religious opinions may be requested or collected from the User.
The Customer is hereby informed that the personal data indicated as mandatory on the forms and collected in the context of carrying out the sale described herein.
The following sections describe the specific categories and types of personal information we collect.
4.1. Information We Collect Directly From You
Information you submit to us directly through our Services may include:
- Contact details including your first and last name, your company name (for a professional), your address, your telephone number, and your email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address and telephone number.
- Account information including your username, age of majority, password, security questions and other information used to ensure account security.
- Customer Service Information including information you choose to include in communications with us, for example, when sending a message through the Services.
Certain features of the Services may require you to provide certain information about yourself directly to us. Failure to provide this information may prevent you from using or accessing these features.
4.2. What information do we collect about your usage?
We may also automatically collect certain information about your interaction with the Services (“ Usage data "). To do this, we may use cookies, pixels and similar technologies (“ Cookies "). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, address IP and other information relating to your interaction with the Services.
4.3. Information we obtain from third parties
Finally, we may obtain information about you from third parties, including from suppliers and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account information, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you have requested, in order to perform the contract we have entered into with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using technology. online tracking such as pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third Party Websites and Links.
5. How we use your personal information (purposes)
- Supply of Products and Services. We use your personal information to provide you with the Services in order to perform the contract we have entered into with you, including to process your payments, fulfill your orders, send you notifications relating to your account, your purchases, returns, exchanges or other transactions, to create, maintain and manage your account, arrange shipping, facilitate possible returns and exchanges and other features and functionality related to your account. We may also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will treat your information as described in its Privacy Policy and Consumer Privacy Policy.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, for example to send marketing, advertising and promotional communications by email, SMS or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6 (1) (f) GDPR.
- Communicate with you and improve the Services. We use your personal information to provide you with customer service and improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you with efficient services and maintain our commercial relationship with you. according to art. 6 (1) (f) GDPR.
6. Cookies
In certain circumstances, we may disclose your personal information to third parties for contract performance, for legitimate purposes and for other reasons subject to this Privacy Policy. These may include:
- From suppliers or other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, order processing and shipping).
- With sales and marketing partners to provide you with services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you ask us to disclose or otherwise consent to our disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or handler integrations, with your consent .
- With our affiliates or within our group of companies, in our legitimate interest of running a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or third parties.
7. How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for contract performance, for legitimate purposes and for other reasons subject to this Privacy Policy. These may include:
- From suppliers or other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, order processing and shipping).
- With sales and marketing partners to provide you with services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you ask us to disclose or otherwise consent to our disclosing certain information to third parties, such as to ship products to you or through your use of social media widgets or handler integrations, with your consent .
- With our affiliates or within our group of companies, in our legitimate interest of running a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or third parties.
We disclose the following categories of personal and sensitive information about users for the purposes described above in the sections “How we collect and use your personal information” And “How we disclose personal information” :
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Category |
Recipient categories |
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We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
We undertake not to communicate this information to third parties other than its commercial partners responsible for the execution, delivery and/or payment of orders. We may, however, be required to communicate this data to respond to an injunction from legal authorities.
With your consent, we share personal information for the purpose of carrying out advertising and marketing activities, as follows.
8. Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions of use.
We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness or reliability of any information found on these sites.
Information you provide on public or semi-public areas, including information you share on third party social media platforms, may also be visible to other users of the Services and/or to users of such third party platforms, without limiting our use or that of a third party.
Our inclusion of these types of links does not imply, in itself, an endorsement of the content of such platforms or their owners or operators, except as set forth in the Services.
9. Data on children
In accordance with article L. 3342-1 of the Public Health Code which stipulates that the sale of alcohol to minors under eighteen (18) years of age is prohibited, you agree to be eighteen ( 18) years of age by checking the appropriate box from the modal window that appears when opening the Website.
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request its deletion.
As of the effective date of this Privacy Policy, we do not actually know that we “share” or “sell” (as these terms are defined in applicable law) the personal information of persons under 18 years.
10. Security and retention of your information
How long we retain your personal information depends on various factors, such as whether or not we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other contracts and policies. in force. In this context, we undertake to restrict the duration of retention of personal data according to the time necessary to achieve the objectives pursued, as presented below:
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Category |
Shelf life |
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Customer relationship management
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Duration of the customer relationship then conservation for the period of limitation or as part of compliance with legal obligations. |
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Lead management
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3 years from collection or after last contact with the prospect. |
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Management and tracking of customer orders
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3 years from the closing date of the accounting year during which the invoice was issued |
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Recovery
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Until full payment |
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Prevention of money laundering and terrorist financing and the fight against corruption
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3 years after the end of contractual relations |
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Commercial prospecting
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3 years from collection or after last contact |
The personal data collected are processed and stored under conditions aimed at ensuring their security and are kept for the duration strictly necessary to achieve the purposes presented. Beyond this period, they will be kept for exclusively statistical purposes and will not give rise to any exploitation of any nature whatsoever.
This data may also be kept for security and conservation purposes, in order to comply with the legal and regulatory obligations to which the Seller is subject.
We undertake to put in place technical and organizational security measures to guarantee the security, integrity and confidentiality of all personal data, in order to prevent them from being distorted, damaged or altered. unauthorized third parties have access to it.
However, it is specified that no security measure is infallible, we cannot guarantee absolute security of personal data.
Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
11. Your rights
In accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”), all Customers have the right to access, rectify and delete personal data concerning them.
Depending on where you live, you may benefit from all or some of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in certain cases deny your request as permitted by law.
- Right of access / to know : You have the right to request access to the personal information we hold about you, including details of how we use and share your information.
- Right of deletion : You have the right to request that we delete the personal information we maintain about you.
- Right of correction : You have the right to request that we correct the personal information we maintain about you.
- Right of portability : You have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to refuse sale, sharing or targeted advertising : You have the right to ask us not to “sell” or “share” your personal information or to object to the processing of your personal information for purposes considered “targeted advertising”, as defined in laws relating to confidentiality. Please note that if you visit our Site while the unsubscribe preference signal of the Global Privacy Control is enabled, depending on your location, we will automatically treat this as a request to opt-out of the “selling” or “sharing” of information for the device and browser you use to visit the Site .
- Restriction of collection : You have the right to ask us to stop or restrict the collection of your personal information.
- Restriction of processing : You have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of consent : Where we rely on your consent to process your personal information, you have the right to withdraw that consent.
- Call : You have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Managing communication preferences : We may send you promotional emails which you can opt out of receiving at any time by using the unsubscribe option displayed in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where indicated on our Site:
- by contacting us via the email address contact@vignoblesbouges.com
- or by sending a letter to the following postal address: Château La Fon du Berger 5 route du Fournas, 33250 Saint-Sauveur
Please note that you will need to attach a copy of an identity document to your request to verify your identity and process your request..
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request.
Subject to applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as soon as possible, as required by current legislation.
12. Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below.
If you are not satisfied with our response to your complaint, depending on your location, you may have the right to appeal our decision by contacting us using the contact details provided below, or to file your complaint with of your local data protection authority.
For France, please contact the Commission Nationale Informatique et Libertés (CNIL) https://www.cnil.fr/en/contact-cnil.
For the EEA, you will find here a list of supervisory authorities responsible for data protection.
13. International Users
Please note that we may transfer, store and process your personal information outside of the country in which you live. Your personal information is also processed by employees and by third-party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the data transfer takes place to a country deemed to provide an adequate level of protection.
14. Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights you have, please call us at +33 5 56 59 51 43, email us has contact@vignoblesbouges.com or a letter to 5 route du Fournas, 33250 Saint-Sauveur, FR.
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information.
